Understand different plans at Relevance AI, and learn how to manage your subscription
Relevance provides a variety of plans enabling you to choose the best option according to your needs.
Each plan supports a certain number of users, credits per execution, specific data size and certain Large Language Models.
Below is a brief overview of the available plans and their specification.
For the most updated list, please visit Relevance AI’s pricing page.
It is always possible to upgrade or downgrade your plan based on your usage and workload!
The base cost for running any tool or agent is 4 credits. However, this cost varies depending on your plan.
Plan | Credits per run |
---|---|
Free | 4 |
Pro | 4 |
Team | 3 |
Business | 2 |
Enterprise | 2 |
Your total credit consumption depends on several factors:
model
selector within the platform.If you have a paid plan, you can purchase extra credits to use before your next renewal if you run out.
If you purchase these extra credits, please note that these do not roll over to the next billing cycle. You will sacrifice your credits at your next renewal date, and your credits will reset to your plan’s default amount.
The minimum amount of credits you can purchase is 10000 credits ($20 USD).
To check your credit consumption:
From this page, you will be able to see credit usage across your entire Organization, and view this by Agent or see a detailed view of your credit expenses.
At this time, we only offer the ability to pay for subscriptions using a credit card. We do not support debit cards at this time.
You can cancel your Relevance AI subscription at any time by following this tutorial:
If the platform doesn’t confirm that you’ve cancelled successfully, please try again, then contact support to ensure that your cancellation has gone through and you will not be billed.
If the platform has confirmed your cancellation is successful, you do not need to reach out to our support team.
Once you cancel, you’ll still have access to your upgraded features until your next renewal date. You will not have your subscription immediately cancelled, and your latest payment will not be refunded. If you have any further questions about cancellation, please reach out to our support team.
Invoices and receipts for payment will be sent to the user at your company who purchased the subscription / credits at the time of purchase. You’ll also be sent a receipt / invoice at every renewal.
However, if you need to get a new invoice / receipt, or find invoices / receipts in the platform, please follow these steps:
If you need to change the name of your company on your invoice / receipt, please reach out to our support team. The easiest way to do this would be to forward your latest invoice to support@relevanceai.com.
Unfortunately if you change in platform, this change will only be put into place at your next renewal date in a year.
If you want to change to monthly billing immediately, you’ll need to reach out to our support team.